A Honeywell smart thermostat is a great way to optimize how you use your home comfort system. But like any mechanical system, you might sometimes run across a problem. With its digital display, Honeywell smart thermostats can show an error code that trained technicians use to understand what's going on. Here are a few of the most known error codes you could see on your Honeywell smart thermostat.
Honeywell Thermostat Error e42
You may encounter this error code when your home’s Wi-Fi internet did not provide an IP address for the thermostat to connect with. This can take place if your router doesn't perform the Dynamic Host Configuration Protocol, or DHCP. This function automatically sends out the necessary IP address for your thermostat to connect.
How to Fix Honeywell Thermostat Error e42
You can fix error code e42 by verifying that your router can complete the DHCP. If it does, you might also need to power cycle the router and repeat the initial setup process with the thermostat. Completing this task should see to it that the DHCP is sent and connects to your smart thermostat.
Error Code e02 for Honeywell Thermostats
Error code e02 occurs when the password for communicating with your home’s Wi-Fi router is incorrect. Once this error code appears for 30 seconds, the thermostat’s digital display will automatically progress to the Wi-Fi setup screen so you can try the password again.
How to Fix Honeywell Thermostat Error e02
All you have to do to solve error e02 is ensure you’re entering the correct Wi-Fi password when configuring the thermostat.
Honeywell Error Code 40
Error code 40 can appear when the thermostat is notified that a heat pump or air conditioner’s monitoring system has recognized a malfunction. Most often, this happens when the compressor isn’t running despite being instructed to. But this error code may also appear if power is disconnected from the outdoor unit for a long period of time. A “High Pressure Fault” error, triggered by obstructed airflow, can lead to this error code. Finally, you might encounter error code 40 if there’s something wrong with the refrigerant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can check the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for regular operation. If you restart the thermostat and error code 40 reappears, it's time to get in touch with an experienced technician.
Honeywell Error Code e43
If the Honeywell thermostat presents error code e43, it is unable to communicate with the router, and by extension the Wi-Fi. This could happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with your wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Restart the router by unplugging it and leaving it that way for about 30 seconds. The thermostat could also be disconnected if you’ve recently changed the password or the Wi-Fi’s SSID, which is the name you give it.
Error Code e1 for Honeywell Thermostats
Thermostats use sensors to determine the temperature outdoors and indoors. If a sensor fails, you might see error code e1 turn up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A trained technician can replace the sensor and reset the thermostat, which should clear error code e1.
Honeywell Thermostat Error 11n
Error code 11n may appear if the thermostat is unable to detect a heating or cooling unit. This might mean that the equipment itself is faulty and unable to connect with the thermostat. This can happen when the wiring is damaged or even if the thermostat is faulty.
How to Fix Honeywell Thermostat Error 11n
A professional technician can employ a voltmeter to assess if there’s a poor electrical connection. When the wiring on your specific HVAC equipment is bad, the technician can replace it. When the thermostat itself is the issue, it will likely have to be replaced.
Honeywell Error Code e2
If you notice error code e2 appear on your Honeywell smart thermostat, it could mean a couple of different things. For example, one of the sensors that detects the temperature isn’t operating like it should. In other instances, it means the router was disconnected from its power source before the thermostat could complete the setup process.
How to Fix Honeywell Thermostat Error e2
If the error code stems from sensor failure, a technician can troubleshoot and switch out the damaged sensor. When the problem comes from disconnected power, all you’ll have to do is see to it that the router remains on during the setup process.